Instructions For Setting Up Remote Access

Resources And Facilities > ICT Provision and School Laptop Scheme > Instructions For Setting Up Remote Access

The first stage is to set up your computer to allow a download from the Citrix website.

  1. Open Internet Explorer
  2. Click on Tools>Internet Options
  3. Click on the Security tab.
  4. Click the button "Reset all zones to default level".
    • This will set security options to factory default. At this level, the setup will definitely work. If you have set up any new options, you can reset these after the setup process is complete.
  5. Click on Trusted Sites.
  6. Click the Sites button.
  7. Type: https://secgateway.tonbridge-school.org in the "Add this website to the zone" box.
  8. Click Add, then Close and OK.

The second stage is to do the download.

  1. To execute the download first go to the Citrix website and choose the file appropriate to your computer's operating system. Windows users should select Presentation Server Web Client Package - Version 10.200 and then Client Package.msi
  2. Agree to everything! Keep clicking Next and then Finish.
    • Note: You can either Save the download to some destination (eg: Desktop) and then Run the install from there, or just Run it in the first place.

If the first two stages have worked, you should now be able to remotely access your desktop. Assuming this works, you will never have to do stages 1 to 10 again.

  1. Go to the website https://secgateway.tonbridge-school.org/
  2. Type your normal school login and password into the two boxes.
    • You are now connected to the school system, but will want to log in to your desktop.
  3. Type your login and password again to the two new boxes which appear, and then click Desktop.

Your school desktop should now appear inside your home desktop. There are further instructions on the intranet.

  1. You should log off from the remote access session when you have finished. If you just close the desktop window, the session will remain active.