If you find you have to make a cancellation, fees paid (less the non-refundable deposit) will be returned provided notification takes place at least one month prior to the course/activity. As later cancellation can affect the viability of the course itself and lead to others being disappointed, refunds can only be considered exceptionally. We reserve the right to cancel any course, in which case we will offer an alternative or, if unacceptable, give a complete refund including the deposit.
Adverse weather may lead to cancellations. Should this occur we will try to arrange alternative dates. Refunds will be at the discretion of the manager.
It is possible photographs and videos may be taken during the courses for use in future 'Recre8 Tonbridge' brochures and on the school website and other promotional purposes. Please advise us in writing if you do not wish your child/children to feature in them.
In some sport courses it is possible to gain national awards, the cost of which is included in the price of the course. However, it should be noted that some children may not be able to achieve the required standard in the time available.
During Easter and Summer Holiday Courses, if your child has excess clothing or equipment, we can safely look after it in our office at the Orchard Centre, where it can be collected at any time. Lockers are also provided at the TSC.
Lost property will be brought to our office in the Orchard Centre, or reception at TSC at the end of each day where you may make enquiries about any items your children have mislaid.
If there are any problems please come and see us. We are here to help and would prefer to know of any problem straight away. Please don't wait until the course is over.