Student devices
All pupils joining Tonbridge School will be required to purchase a device through this scheme, with orders placed in advance of their start at the School. Current Tonbridge families looking to purchase a new laptop may also benefit from this initiative, which offers competitive pricing, expert setup, and dedicated technical assistance.
Through this scheme, parents can order a pre-configured, school-approved device that integrates with our learning platforms and safeguarding software. Parents own the device, while Tonbridge manages the operating system and software, ensuring a reliable and safe digital experience throughout their son’s time at school. The scheme includes flexible payment options, technical support, loan devices, and accidental damage protection. For boys starting in September, their laptop will be delivered in August before they arrive. For overseas students, the laptop will be ready for collection upon arrival at Tonbridge School.
To place an order, please click Start below.
More information
For more information, please see our flyer and check the FAQs below. If you have any questions, please don’t hesitate to contact us at studentdevicescheme@tonbridge-school.org.
FAQ’S
- What payment plans are available?
We offer the following options:
Sixth Form students: 24-month lease option or purchase outright.
Students joining in the Novi: 36-month lease option or purchase outright.
Lease payments are made by Direct Debit. A deposit is required at the point of order.
- How does the lease option work?
For a 36-month lease, an initial deposit equal to four months’ rental is taken at the point of order. The remaining balance is paid in 36 monthly instalments via Direct Debit.
For a 24-month lease (Sixth Form), an initial deposit equal to two months’ rental is taken at the point of order, with the remaining balance paid in 24 monthly instalments. The two-year lease reflects the duration of Sixth Form study.
A deposit is required and will be collected at the point of order. Monthly payments begin in August upon delivery to the School.
- What devices are available for purchase?
We have a defined device catalogue approved by the school. The School has approved the Lenovo ThinkPad L13 2-in-1 device.
- How do I order a device?
You can order a device through the ordering portal embedded above. This portal is tailored to suit your needs and shows only relevant devices.
- Are the devices pre-configured?
Yes, all devices are pre-configured and ready to use on the student’s first day. We will ship devices to the student’s home address within the UK, or to the School ready for collection on the first day for those overseas.
Devices will be delivered in August ahead of the new academic year.
- Can my son use an additional personal laptop?
No. The school-approved device must be your son’s sole laptop for academic use. The School cannot support additional secondary devices.
- Is there a deadline to order?
Yes. Current pricing is guaranteed until 15 March 2026. This reflects wider global changes in hardware and component costs.
The portal will close shortly after this date, while updated pricing is confirmed, and will reopen thereafter. Orders placed after 15 March may be subject to revised pricing.
- What support is included?
We offer a managed service with full break/fix lifecycle management, 360 Gold Support, and EduGuard Asset Protection.
- Will I have to sign anything?
Yes, there will be a consumer credit agreement. Please click here to download the blank copy and review it.
- What happens at the end of the rental term?
You have the option to return the device or purchase it. if you choose to return it, the deposit amount will be refunded.
- What happens if a parent misses a payment?
HardSoft will initially follow up with the parent regarding missed payments. After two missed payments, the School may be asked to intervene to follow up with the parent or recover the device.
- Is Tonbridge School liable for missed payments?
No, the School is not liable for missed payments. The financial relationship is between HardSoft and the parent.
- What happens if the device is damaged or stolen?
HardSoft EduGuard Asset Protection is included with all 1:1 options, meaning the school can use HardSoft to log a claim and have the device repaired or replaced, all within the same ticket system as warranty repairs. There is a small Excess for claims and a cap of two claims per device per year. Note that lost devices are not covered under the Asset Protection policy.
- If the device fails during their school day, what do they do for the rest of the day?
HardSoft will provide the School with a small loan bank that the School can set up for your son to work while a ticket is created and resolved for the faulty device.
- What is included in the purchase?
The purchase option includes a three-year warranty and EduGuard asset protection, providing repair and replacement cover during your son’s time at the School.
